NZOC Monthly Report for January 2007

NZRS Report

NZRS have produced their monthly report for January 2007. Main points NZOC would like to highlight with Council are:

• System availability for January was 99.98% against the SLA standard of 99.9%

• Total unscheduled outage time of 8 minutes 36 seconds was due to micro outages.

• The scheduled maintenance window was not utilised

• Performance times for key transactions for January are in the following table:

• DNS SLA standards met

Server                           % Availability

Performance Stress Testing

The figures are derived from the 'stress testing' of the name servers. 1201 UDP and 121 TCP transactions are used.   Measurements are in milli-seconds.

The measurements for the Primary name servers and NS1, NS2 and NS3 are taken by running the programme on the individual servers.

SRS Zone Pushes

These figures show the average time taken from the point that the first Primary begins the zone push to the time that the last of the secondary’s acknowledges that it is up to date.

• The total number of WHOIS queries increased from 1,743,000 to 1,934,000.

• The level of active .nz domain names increased from 261,283 to 264,711.  An increase of 3,428.

.nz Policies and Procedures

2.1       Registrar Compliance

• No new compliance issues arose this month

2.2              Policy Reviews

A second consultation paper regarding the review of the Registering, Managing and Cancelling Domain Names Policy has been published and public comments are being sought.  Two submissions had been received as at the end of January.  The deadline for responding has been extended to 14 February 2007. The paper can be seen at http://dnc.org.nz/rmc-2ndconsult.

2.3              Applications  

No applications for access to the zone file, or for a new second level domain, were received over the month.

Registrar authorisation and connection

No new registrars were authorised in January and there were no more connections to the production environment over the month.

Other .nz matters

• A call for nominations for the Registrar Advisory Group was sent out with a deadline around mid January.  Elections started at the close of the nomination period and continue into early February.  The RAG group is scheduled to meet on 15 February, primarily to discuss submissions received as part of the review into the Registering, Managing and Cancelling Domain Names Policy.

Dispute Resolution Service (DRS)

The first 8 months of the DRS, to 31 January 2007, has seen 71 complaints lodged with 18 (25%) ruled invalid.

Of the 53 valid complaints:

• 8 settled on initial notification, prior to mediation

• 18 disputes went to mediation, with 10 of those successfully settling

• 6 went through to Expert decision with 5 ordered transferred and 1 dismissed.

DNC Office   

Hilary Pope left her position as Dispute Support Officer.  The overlap with the appointment and start of Jayne Boyle worked well with suitable training undertaken and enabling an effective transition.

Financial

Financial report as at the end of January 2007

Frank March

Chair, NZOC