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NZOC Monthly Report for August 2007

NZRS Report

 

NZRS have produced their monthly report for August 2007.  Points NZOC would like to highlight with Council are:

 

§                System availability for August was 100% against the SLA standard of 99.9%

 

This is the second consecutive month that availability has been 100% with only 11 seconds of outage over the whole month (availability rounded to two decimal places).

 

§                The scheduled maintenance window was utilised on 26 August 2007

 

§                Performance times for key transactions for August are in the following table:

 

Transaction

Average Response Times (in seconds)

As per SLA

August 2007

Av last 12 months

Domain Details Query

1.5

0.03

0.03

Domain Update

0.8

0.44

0.43

Domain Create

0.8

0.48

0.49

Get Message

0.8

0.04

0.03

WHOIS

0.8

0.13

0.11

UDAI Valid Query

0.8

0.15

0.15

 

 

§                DNS SLA standards met

 

 

Server                           % Availability

 

Nov 06

Dec 06

Jan 07

Feb 07

Mar 07

Apr 07

May 07

June 07

July 07

Aug 07

NS1

100

100

100

100

100

100

100

100

100

100

NS2

100

100

100

100

99.86

100

100

100

100

100

NS3

100

100

100

100

100

100

100

100

100

100

NS4

100

100

100

100

100

100

100

100

100

99.63

NS5

100

100

100

100

100

100

100

100

100

100

NS6

100

100

100

100

100

100

100

100

100

100

NS7

100

100

100

100

100

100

100

100

100

99.78

 

 

Performance Stress Testing

 

The figures are derived from the 'stress testing' of the name servers. 1201 UDP and 121 TCP transactions are used.   Measurements are in milli-seconds.

 

DNS

Target

UDP transactions

TCP transactions

 

 

Mar

Apr

May

June

July

Aug

Mar

Apr

May

June

July

Aug

NS1

<5 / <50

0.09

0.09

0.09

0.09

00.07

0.09

0.09

0.38

0.38

0.37

0.38

0.27

0.38

NS2

<5 / <50

0.07

0.07

0.07

0.07

0.07

0.07

0.27

0.27

0.26

0.27

0.38

0.27

NS3

<5 / <50

0.09

0.09

0.09

0.09

0.09

0.09

0.38

0.38

0.38

0.37

0.38

0.38

 

The measurements for the Primary name servers and NS1, NS2 and NS3 are taken by running the programme on the individual servers.

 

SRS Zone Pushes

 

These figures show the average time taken from the point that the first Primary begins the zone push to the time that the last of the secondary’s acknowledges that it is up to date.

 

 

Measurement

Dec 06

Jan 07

Feb 07

Mar 07

Apr 07

May 07

Jun 07

Jul 07

Aug 07

Average Time (sec)

929

657

757

761

794

929

437

360

325

 

§              The total number of WHOIS queries increased from 2,300,000 to 2,719,000.

 

§              The level of active .nz domain names increased from 286,539 to 291,817.  An increase of 5,278.

 

 

.nz Policies and Procedures

 

2.1       Registrar Compliance

 

§                No new, significant compliance matters were dealt with in August

 

2.2              Policy Reviews

 

§                A third consultation paper for the Registering, Managing and Cancelling Policy review was published for comments.  A copy of this paper can be seen at http://dnc.org.nz/content//Third_Consultation_Paper.pdf.  At the time of writing this report, no submissions had been received.  As submissions are received they will be published at http://dnc.org.nz/rmc-3rdconsult.

 

2.3              Applications 

 

§                At their August meeting, the InternetNZ Council agreed with a recommendation from NZOC that the second level domain .bank.nz be created.  The DNC will now work with the NZ Bankers’ Association to implement this.

 

§                No applications for access to the zone file were received.

 

Registrar authorisation and connection

 

Two registrars, Web Widgets and SiteName, connected to the production environment in August. 

 

Other .nz matters

 

§                Work is progressing on the consultation documents for the IDN Working Group 

 

Dispute Resolution Service (DRS)

 

Interestingly, although we have received fewer than half the number of complaints this month compared to the same period last year, we have processed the same number of valid complaints with six valid complaints being received over the month.

 

Mediation continues to prove a successful step, with 62% of those cases leading to a resolution either at, or prior to mediation.

 

The full DRS Statistics are viewable at http://www.dnc.org.nz/drs/index.php?clsid=1011

 

DNC Office   

 

§                All the Experts and Mediators have accepted a 12 month extension to their current contracts.  An Experts’ meeting and a Mediators’ meeting are being arranged for November to discuss the operation of the DRS Policy to date.

 

Financial

 

Financial information for August 2007:

 

 

 Month

 

 

 YTD

 

 

INCOME

Actual

Budget

Variance

Actual

Budget

Variance

Management Fee

$83,000

$83,000

$0

$415,000

$415,000

$0

Authorisation Fees

$0

$500

-$500

$7,954

$2,500

$5,454

DRS Complaint Fees

$0

$2,250

-$2,250

$12,600

$11,250

$1,350

2LD Application

$0

$0

$0

$0

$0

$0

TOTAL INCOME

$83,000

$85,750

-$2,750

$435,554

$428,750

$6,804

EXPENDITURES

Actual

Budget

Variance

Actual

Budget

Variance

Personnel and Staff costs

$25,192

$29,517

$4,325

$145,073

$147,583

$2,510

Office and administration expenses

$8,945

$10,458

$1,513

$40,869

$52,292

$11,423

Professional Services

$2,777

$11,917

$9,140

$18,876

$59,583

$40,708

Dispute Resolution Service

$3,200

$11,583

$8,383

$30,200

$57,917

$27,717

Communications

$449

$2,083

$1,634

$3,771

$10,417

$6,646

.nz Oversight and project expenses

$247

$6,917

$6,670

$15,115

$34,583

$19,469

DNC Registrar Activities

$891

$850

-$41

$3,636

$4,250

$614

International

$0

$14,917

$14,917

$52,586

$74,583

$21,997

TOTALS

$41,701

$88,242

$46,541

$310,124

$441,208

$131,084

 

 

 

 

Frank March

Chair, NZOC

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