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NZOC Monthly Report for July 2007

NZRS Report

NZRS have produced their monthly report for July 2007.  Points NZOC would like to highlight with Council are:

§                System availability for July was 100% against the SLA standard of 99.9%

This is the second time that availability has reached 100% (the first being in January 2004).  The current stability of the system is directly attributable to the recent changes made to the Front End replication layer.

§                The scheduled maintenance window was utilised on 29 July 2007

§                Performance times for key transactions for July are in the following table:
 

Transaction

Average Response Times (in seconds)

As per SLA

July 2007

Av last 12 months

Domain Details Query

1.5

0.03

0.03

Domain Update

0.8

0.49

0.43

Domain Create

0.8

0.54

0.49

Get Message

0.8

0.03

0.03

WHOIS

0.8

0.12

0.11

UDAI Valid Query

0.8

0.14

0.15

 

§                DNS SLA standards met

 

Server                           % Availability

 

Oct 06

Nov 06

Dec 06

Jan 07

Feb 07

Mar 07

Apr 07

May 07

June 07

July 07

NS1

100

100

100

100

100

100

100

100

100

100

NS2

100

100

100

100

100

99.86

100

100

100

100

NS3

100

100

100

100

100

100

100

100

100

100

NS4

99.97

100

100

100

100

100

100

100

100

100

NS5

100

100

100

100

100

100

100

100

100

100

NS6

100

100

100

100

100

100

100

100

100

100

NS7

100

100

100

100

100

100

100

100

100

100

 

Performance Stress Testing

The figures are derived from the 'stress testing' of the name servers. 1201 UDP and 121 TCP transactions are used.   Measurements are in milli-seconds.


DNS

Target

UDP transactions

TCP transactions

 

 

Feb

Mar

Apr

May

June

July

Feb

Mar

Apr

May

June

July

NS1

<5 / <50

0.09

0.09

0.09

0.09

0.09

00.07

0.09

0.38

0.38

0.38

0.37

0.38

0.27

NS2

<5 / <50

0.07

0.07

0.07

0.07

0.07

0.07

0.26

0.27

0.27

0.26

0.27

0.38

NS3

<5 / <50

0.09

0.09

0.09

0.09

0.09

0.09

0.38

0.38

0.38

 

 

0.38

0.37

0.38

The measurements for the Primary name servers and NS1, NS2 and NS3 are taken by running the programme on the individual servers.

SRS Zone Pushes


These figures show the average time taken from the point that the first Primary begins the zone push to the time that the last of the secondary’s acknowledges that it is up to date. 

The zone push times have decreased as a result of the implementation of IXFR (incremental zone transfer) and with July being the first full month of this being implemented.

 

Measurement

Nov 06

Dec 06

Jan 07

Feb 07

Mar 07

Apr 07

May 07

Jun 07

Jul 07

Average Time (sec)

1186

929

657

757

761

794

929

437

360

 

§              The total number of WHOIS queries increased from 1,800,000 to 2,300,000.

 

§              The level of active .nz domain names increased from 286,539 to 291,817.  An increase of 5,278.
 

.nz Policies and Procedures

 

2.1       Registrar Compliance

 

§                No new, significant compliance matters were dealt with in July

 

2.2              Policy Reviews

 

§                A draft consultation paper for the Registering, Managing and Cancelling Domain Names Policy review was discussed by NZOC at their meeting on 27 July.  It is expected that this paper will be published around mid August with a three month period for comments.

 

2.3              Applications 

 

§                An amended moderation policy was received from the NZ Bankers’ Association in time for consideration at the NZOC meeting.  It was agreed by NZOC that this amendment was suitable, subject to the approval of the Reserve Bank and the Banking Ombudsman.  NZOC will recommend the creation of .bank.nz to the next InternetNZ Council meeting once the Reserve Bank has agreed with the changed moderation policy.

 

§                No applications for access to the zone file were received.

 

Registrar authorisation and connection

 

§                One organisation, Access Information Limited, was authorised as a registrar in July.  No further registrars connected to the production environment over the month.

 

Other .nz matters

 

§                The initial meeting of the IDN Working Group (WG) was held on 27 July.  It was agreed by the WG that any initial work on IDNs in the .nz space should be restricted to the Māori macrons.  A call for comments is expected to be published around mid September with a two month consultation period. 

 

Dispute Resolution Service (DRS)

 

For the month of July 2007, there were 10 new electronic complaints submitted.  Of these, 2 were deemed invalid.

 

Of the 70 valid complaints to 31 July 2007:

§                29 were resolved (either at or prior to mediation), 15 withdrawn and 1 still in progress

§                19 proceeded to an Expert determination (4 dismissed, 13 transferred, 1 cancelled and 1 still in progress)

 

6.         DNC Office   

 

In conjunction with the general InternetNZ office, the DNC has offered staff an employer contribution of 4% if they join the KiwiSaver scheme.  The employer contribution applied from 1 August 2007, though staff can choose to take it up any time they choose.

 

7.         Financial

 

Financial information for July 2007:

 

 

 Month

 

 

 YTD

 

 

INCOME

Actual

Budget

Variance

Actual

Budget

Variance

Management Fee

$83,000.00

$83,000

$0

$332,000.00

$332,000

$0

Authorisation Fees

$0.00

$500

-$500

$7,953.75

$2,000

$5,954

DRS Complaint Fees

$5,400.00

$2,250

$3,150

$12,600.00

$9,000

$3,600

2LD Application

$0.00

$0

$0

$0

$0

$0

TOTAL INCOME

$88,400

$85,750

$2,650

$352,554

$343,000

$9,554

EXPENDITURES

Actual

Budget

Variance

Actual

Budget

Variance

Personnel and Staff costs

$23,417.82

$29,517

$6,099

$117,728.42

$118,067

$338

Office and administration expenses

$7,883

$10,458

$2,575

$31,889

$41,833

$9,944

Professional Services

$184

$11,917

$11,733

$16,099

$47,667

$31,568

Dispute Resolution Service

$8,600

$11,583

$2,983

$25,600

$46,333

$20,733

Communications

$784

$2,083

$1,299

$3,322

$8,333

$5,012

.nz Oversight and project expenses

$4,353

$6,917

$2,564

$14,868

$27,667

$12,799

DNC Registrar Activities

$332

$850

$518

$1,655

$3,400

$1,745

International

$11,631

$14,917

$3,285

45,015.40

$59,667

$14,651

TOTALS

$57,185

$88,242

$31,057

$256,176

$352,967

$96,791

 

Note: A new financial account system has been implemented and all expenses recoded according to the changes.  We are still working through checking all the recoding changes.

 

 

Frank March

Chair, NZOC

 


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