Strategic Plan 2007 - 2009 (Draft)
Vision:
“The Internet, open and uncaptureable.”
“To protect and promote the Internet for New Zealand”
Openness and Transparency
InternetNZ will undertake its business in ways that allow all members to present their views on any matter related to the Society’s vision. InternetNZ will transact all its business visibly except where issues of privacy, legal, or commercial confidence make it unreasonable.
Leadership
InternetNZ will take a leadership role to bring about its vision and mission for the Internet.
Ethical Behaviour
InternetNZ will behave ethically and fairly in the the best interests of the local Internet community
Stewardship
InternetNZ, as custodian of the .nz domain name space, will manage it in the public interest.
Summary of Strategic Goals:
1. Country Code Manager for the .nz ccTLD
To provide effective governance and management of the .nz domain name space.
2. Advocacy and Public Policy
To promote a policy and regulatory environment, that ensures the security and stability of the Internet for the benefit of the Internet community.
3. Technical Policy and Innovation
To promote the development and adoption of next generation networking technologies, standards and best practice that will further the security and stability of the Internet.
4. Organisational Capability
Be a high performance organisation, which will deliver on the Society’s Objectives and Strategic Plan.
The single major risk to InternetNZ is an external event that would result in the re-delegation of .nz. Such re-delegation would eliminate the current funding stream available to InternetNZ.
This risk is mitigated by an open and robust policy framework, transparent and effective governance that builds on a history of trusted and constructive relationships with relevant industry stakeholders and government.
Operating Principles
These operating principles guide the behaviour of staff, councillors, volunteers and contractors in their work to implement the strategy of InternetNZ and achieve our mission.
We hold ourselves to the high ethical standards in the conduct of InternetNZ affairs.
We will take strong and effective action to support our Vision and Mission.
Major policy decisions will be made in a manner that encourages and respects the input of those who will be affected.
We value the talents and viewpoints of the New Zealand Internet community
We will continually work to ensure quality of our operations and services.
Each person is accountable for the quality of his or her own performance.
In recognition of rapid evolution of the Internet, we will remain agile and responsive.
Strategy 1. Country Code Manager for the .nz ccTLD
GOAL: The effective governance and management of the .nz domain name space
1.1 Ensure that the .nz DNS meets the needs of registrants
Strategies:
Protect the rights of .nz registrants
Ensure clear and comprehensive regulation of the .nz domain name market
Ensure effective resolution of .nz domain names
Outcomes:
The .nz register is accurate and complete
The .nz DNS is always available
Any complaints are dealt with promptly.
Registrants are well informed about .nz.
Registrants have the knowledge to gain and maintain a domain name in the .nz market.
Registrants are satisfied that their needs in relation to domain names are met and that .nz DNS is always available.
1.2 Maintain a fair and competitive market for .nz registrars.
Strategies
Ensure that there is competition
Ensure all registrars are treated the same
Ensure registrar compliance with .nz policies and procedures
Outcomes:
Open choice for registrants.
Registrars perceive a “level playing field”
.nz policies and procedures are complied with.
1.3 Ensure .nz is operated to industry best practice following “industry best practice RFCs”.
Strategies:
Ensure the ongoing stability of the .nz DNS
Provide a framework for NZRS that allows it to develop excellence in registry operations
Ensure the system is running effectively
Outcomes:
Highest technical standards maintained to support the .nz DNS
SLA standards met by NZRS
.nz known widely as an effectively run domain name space
1.4 Maintain effective policies for the .nz space.
Strategies:
Provide robust and coherent policies for the .nz DNS
Ensure policies remain relevant
Administer the dispute resolution service (DRS)
Outcomes:
Policies are consistent and complete
Policies are reviewed regularly
Policies contribute to the smooth running of .nz
Any problems identified are swiftly resolved
The DRS meets the needs of complainants and respondents
1.5 Promote .nz objectives internationally.
Strategies:
Ensure international developments align with .nz objectives
Share .nz experience and success at an international level
Outcomes:
.nz maintains and builds on its good international reputation
Diffusion of .nz good practice to ccTLDs / gTLDs
International standards and developments are implemented if appropriate
1.6 Develop and maintain effective relationships with key government and other organisations in New Zealand.
Strategies:
Ensure there is productive interaction with key organisations on matters that impact on .nz
Ensure government, and other organisations, are aware of the role of InternetNZ in ccTLD management
Ensure the recognition of InternetNZ as the delegated ccTLD manager for .nz
Outcomes:
Effective relationships with key relevant external organisations
Influence on decisions involving .nz matters
Input from organisations into .nz policy and other decision making
.nz policies and procedures are in full accordance with NZ regulatory environment
Strategy 2. Advocacy & Public Policy
GOAL: a policy and regulatory environment that ensures the security and stability of the Internet
2.1 To influence the development of New Zealand Government ICT and telecommunications policy
Strategies:
Maintain close and effective relationships with government, parliament and regulatory agencies
Influence public policy and legislation
Foster relationships with key industry stakeholders
Outcomes:
An effective Parliamentary Internet Caucus
A competitive telecommunications marketplace
An effective and enforceable antispam environment
A greater understanding of cyberlaw-related issues
Established law faculty centre for research into cyberlaw issues
Revised digital copyright legislation
ENUM policy endorsed by industry stakeholders
2.2 To facilitate best practice and industry self-regulation
Strategies:
Close and effective engagement with ISPs, sibling organisations and the business community.
Participation in industry forums and working groups for the development of policies and standards that further industry self-regulation and best practice.
Outcomes:
ISPANZ continues as a strong representative voice for the ISP industry.
Adoption of industry codes of practice
2.3 To further the implementation of the New Zealand Government’s Digital Strategy
Strategies:
Contribution and support for key Digital Strategy goals: connectivity, confidence and content, in partnership with key stakeholders
Outcomes:
A strategic partnership with Netsafe, promoting cybersafety
Increased awareness of E-Accessibility issues
National Digital Communities initiatives that will further the development of regional open access networks and services
Fibre To The Home roadmap
Support for Digital Content Strategy
2.4 To contribute to the global governance and policy framework for the Internet
Strategies:
Continue to further InternetNZ objectives within ICANN.
Active participation in other Internet related global and regional forums.
Support ICANN as the key coordinating body for Internet names and numbers.
Monitor global trends
Outcomes:
Control of the Internet root remains with the Internet community.
Represent NZ gTLD registrants in ICANN’s At Large constituency.
NZ representation at the IGF.
NZ Government participation in ICANN’s Government Advisory Committee,
Leadership role in Asia-Pacific Top Level Domain Organisation (APTLD).
Support and participation in the Internet Society (ISOC).
2.5 To preserve the Internet’s interoperability and end-to-end principles.
Strategies:
To promote appropriate self regulatory interoperability frameworks
To promote a broader understanding and the importance of the Internet’s “end to end” principles.
Outcomes:
Champion for neutral peering in New Zealand.
Advocate for Net Neutrality.
2.6 To assist the development and capability of ICT in the Developing Countries in Oceania.
Strategies:
To create and build partnerships which contribute to ICT4D in Oceania.
To support the development of ICT expertise and capability in the Pacific Island technical community.
To encourage the New Zealand Government to take a leadership role in implementing strategies from the Wellington Declaration from the Pacific Island Forum 2006 that will further develop ICT and telecommunications policy objectives in Oceania.
Outcomes:
PIP continues to support ICT upskilling in the Pacific Islands
Extending the Netsafe strategic partnership to include cybersafety initiatives in Oceania
Outreach programme targeting Pacific Island ccTLD’s
Stakeholder engagement and related partnerships which will contribute to ICT4D in the Oceania region
New Zealand Pasifika IT conference
Strategy 3. Technical Development and Innovation
GOAL: World-class Internet infrastructure and capability in New Zealand.
3.1 To promote the development and adoption of next generation Internet technologies, applications and standards by industry and Government.
Strategies:
To promote next generation broadband applications and services
To maintain constructive relationships with key industry stakeholders (including TCF, ISPANZ, NZNOG).
To promote investment in advanced and next generation broadband networks
Outcomes:
IPv6 Forum established.
ENUM trial.
Participation in appropriate industry working groups.
3.2 To further the security and stability of the Internet and promote the use of open technical standards and best practice.
Strategies:
To investigate and evaluate opportunities to improve the security and stability of the Internet in New Zealand
To liaise with industry and Government on matters relating to security and stability of the Internet
To encourage national initiatives designed to ensure stable and secure networking infrastructure
Outcomes:
To ensure computer emergency response capability and support that is appropriate to meet the needs of New Zealand’s Internet community
Feasibility study regarding the establishment of a local Certification Authority.
3.3 Professional development of the Internet technical community
Strategies:
Support appropriate technical scholarships, training and conferences
Support Internet research and education initiatives
Sponsorship of visiting overseas experts
Outcomes:
Establish a technical scholarship programme
Financial support for pilot projects or proof of concept activities that further the technical capability of the local Internet community
New Zealand participation in international technical forums including APRICOT, IAB and IETF
Sponsorship of NZNOG annual conferences
Strategy 4. Organisational Capability
GOAL: an organisation capable of delivering the Society’s Objectives and Strategic Plan.
4.1 To ensure excellent governance of InternetNZ
Strategies:
Clear separation of governance role from management responsibilities
Provide training and other resources to assist governors in playing an appropriate role
Acknowledge and work with the volunteer talent available to the Society and effectively manage any potential conflicts between the governance and volunteer roles individuals may hold
Maintain and abide by appropriate governance policies
Prudent financial management of the Group
Effectively govern subsidiary organisations
Outcomes:
Self assessment of governance body improves
Clear governance policies and adherence to them
Council held in high regard
4.2 To support volunteers and members
Strategies:
Membership and Communications activities that keep the membership growing, and keep members informed and engaged
the input of volunteers is most effective, through excellent Secretariat services
Best practice internal policies, finance and administration
Outcomes:
Membership increases (500?)
Membership satisfaction increases
Exemplary use of technologies
4.3 Reputation and external relations
Strategies:
Careful cultivation of effective external relationships.
Growing visibility and impact
Outcomes:
InternetNZ’s reputation and standing are beyond reproach.
Everyone who needs to know about InternetNZ, does.
Recognised as the authoritative voice for Internet users.
4.4 Maintaining institutional knowledge and staff capacity
Strategies:
Recruit and retain top quality staff
Best practice human resources management
Excellent infrastructure and support for staff
Flexibility and collaborative development of staff resources
Adequate staffing to achieve the Strategy
Outcomes:
Knowledgeable, effective staff working to the Strategy
Low staff turnover
Council satisfied at staff resource level
Exemplar in the use of online communication and collaboration technologies
Glossary
The following terms used in this plan have the meanings defined here.
Theme: a broad area of work in which the Society is engaged.
Goal: a number of goals in each Theme need to be developed, to focus the Society’s work.
Objective: specific, measurable steps towards the Society’s Goals that are attainable, realistic and time-bound.
Local Internet Community: The Internet industry, users, domain name registrants and the government of NZ.
Parliamentary Internet Caucus: Members of Parliament who have agreed to meet to discuss Internet issues of relevance to Parliament
Peering: A relationship established between two or more ISPs for the purpose of directly exchanging Internet traffic
Network Neutrality: a principle of fairness that applies to all users and all applications, avoiding favouritism for particular network destinations or classes of applications
VOIP: Voice over Internet Protocol – a method of using the Internet to carry voice calling
ENUM: a standard using the domain name system to map telephone numbers to Web addresses or uniform resource locators.
End to end Principle: is a central design principle of the Transmission Control Protocol (TCP) used on the Internet. Whenever possible, communications protocol operations should be defined to occur at the end-points of a communications system, or as close as possible to the resource being controlled.
IPv6: Internet Protocol Version Six - Possible future Internet Address Protocol
ICT4D: ICT for Development
ORGANISATIONS:
APRICOT: The Asia Pacific Regional Internet Conference on Operational Technologies (www.apricot.net).
ICANN: The Internet Corporation for Assigned Names and Numbers – the organisation responsible for the global coordination of the Internet's system of unique identifiers (www.icann.org)
IGF: Internet Governance Forum – a United Nations initiative to consider non-ICANN Internet governance issues (www.intgovforum.org)
IAB: The Internet Architecture Board (www.iab.org)
IETF: The Internet Engineering Task Force (www.ietf.org)
ISOC: The Internet Society (www.isoc.org)
NZNOG: The New Zealand Network Operators Group (www.nznog.org),
PIP: Pacific Internet Partnership (www.pip.org.nz), a partnership programme between InternetNZ, UNESCO and UNDP Samoa, established to aid improvements in technical skills in the Pacific
Sibling Organisations: ICT-NZ, The Internet Safety Group (Netsafe), TUANZ, The Computer Society, Telecommunications Carriers Forum, ISPANZ, Women in Technology, Wireless and Broadband Forum, 2020 Communications Trust, NZNOG
